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Limited support availability / 有限的支持可用性

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Dear Users / 亲爱的用户。

We would like to apologize for the slow reply rate from support staff.

As you know support duties are mainly fulfilled by me "Shifty".  I have recently lost my father and due to this I have been a lot less available for answering questions and solving user problems.
如你所知,支持职责主要由我 "Shifty "完成。 我最近失去了我的父亲,由于这个原因,我在回答问题和解决用户问题方面的时间少了很多。

If you need to freeze your account due or if you have a different question or problem please open a ticket here:

Please do not open more than one ticket.

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