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Limited support availability / 有限的支持可用性

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Shifty

Dear Users / 亲爱的用户。

We would like to apologize for the slow reply rate from support staff.
我们要为支持人员的缓慢回复率表示歉意。

As you know support duties are mainly fulfilled by me "Shifty".  I have recently lost my father and due to this I have been a lot less available for answering questions and solving user problems.
如你所知,支持职责主要由我 "Shifty "完成。 我最近失去了我的父亲,由于这个原因,我在回答问题和解决用户问题方面的时间少了很多。

If you need to freeze your account due or if you have a different question or problem please open a ticket here:
如果你需要冻结你的账户,或者你有不同的问题或难题,请在这里开票。
https://umbrasoftware.net/support/create/

Please do not open more than one ticket.
请不要开超过一个票据。

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