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On 11/1/2021 at 3:06 AM, meilingnb said:



Dear users / 亲爱的用户。

Many of our users with high risk account on 5E reported that the software has stopped working properly.

We are investigating the problem and we will try and fix it as soon as possible. Unfortunately It will take some additional time to fix this.

We are offering compensation in the form of extra time for free and a time freeze until it is resolved.

We would like to apologize for this problem and hope that we can retuirn to normal soon!

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