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Brother, I entered the website on the link of the official website and bought a gift card of 35 euros, but didn't send me the gift card number. Can I reissue it? I have a payment record

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1 hour ago, daicy512 said:

Brother, I went to the official website link and bought a gift card of 35 euros , but the gift card number was not sent to me. Can I reissue it? I have payment history811DA263064130506555CB9F4DA784AE.thumb.jpg.b58253658a456de391736befb06bbb4c.jpg

Hello Who did you pay? Card network 1 or 2?

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